Our Team

Meet our Board of Trustees

Cheryl Coppell

Board of Trustees Chair

Cheryl Coppell

Board of Trustees Chair

Background in local government and health and care partnerships.

Hazel Standbridge

Organisational Development & training specialist

Hazel Standbridge

Organisational Development & training specialist

Background in organisational change and Learning and Development.

Shabnam Ali

Partnerships Trustee

Shabnam Ali

Partnerships Trustee

An experienced local government officer by background with a passion for communities and economic equity.

Penny Thorpe

Lead trustee for Research & Campaigns

Penny Thorpe

Lead trustee for Research & Campaigns

Background in NHS & Coaching

Tonderai Mugabe

Trustee

Tonderai Mugabe

Trustee

Dimitri Naumenko-Pronin

Communications and Research & Campaigns

Dimitri Naumenko-Pronin

Communications and Research & Campaigns

Meet our Management Team

Claire Oughton

Head of Advice

Claire Oughton

Head of Advice

Claire has a background in law and the charity sector and a wealth of experience at Citizens Advice. This ranges from volunteering as a generalist adviser, to the job of caseworker for vulnerable clients and her current role of Head of Advice.<br /> During the Covid-19 lockdown, Claire set up the monthly peer-to-peer forum for Operations Managers and Advice Service Managers across the CA network, a support group she continues to chair.

Paul Nash

Deputy CEO

Paul Nash

Deputy CEO

After finishing University with a degree in IT and a degree in Business, Paul joined Age UK ensuring older people received the support that was available to them in the local community. Initially a Benefits Specialist, Paul moved into a role as Information and Advice Manager, and then General Manager. Paul’s aim during this time was to tackle loneliness and isolation, promote health, wellbeing and independence, support families and carers, help people access services and financial benefit entitlements, and promote equality, diversity and inclusion. Paul worked at Age UK for 16 years in total before moving to a Refugee & migrant support organisation which set out to empower refugees and migrants who reside in the UK to lead self-sufficient and ambitious lives. Paul Joined Citizens Advice East Berkshire during March 2022.

Neil Parker

Business Development Manager

Neil Parker

Business Development Manager

Neil first worked for Bournemouth Citizens Advice in 1992 as work experience during a law degree. He became a welfare rights specialist in 1999 for 14 years and has worked on and off for Citizens Advice for about 18 years. Neil has worked in mental health since 2017 working for a Rethink MH recovery centre before becoming a deputy manager at a complex needs service in Islington for SHP during lockdown. He moved out of London in 2022 and re-joined Citizens Advice last October.

Our Team

Meet our Board of Trustees

Cheryl Coppell

Cheryl Coppell

Hazel Standbridge

Hazel Standbridge

Shabnam Ali

Shabnam Ali

Penny Thorpe

Penny Thorpe

Tonderai Mugabe

Tonderai Mugabe

Dimitri Naumenko-Pronin

Dimitri Naumenko-Pronin

Meet our Management Team

Claire Oughton

Claire Oughton

Paul Nash

Paul Nash

Neil Parker

Neil Parker

Our Volunteers & Staff

A very big thank you to all our wonderful volunteers and staff. Without you there would be no service.

Information

Bracknell Office

Maidenhead Office

Slough Office

Adviceline Hours

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