Please view any current vacancies below

Citizens Advice East Berkshire has an opening for a part-time Caseworker, supporting tenants of Abri Housing in the Bracknell and District area. As a Caseworker, you will provide generalist advice on subjects including benefits and income maximisation and debt and financial capability. In many cases you will be supporting vulnerable clients, sometimes carrying out home visits or at outreach venues in the community.

Citizens Advice East Berkshire is looking for a part-time Information Assistant, predominantly working from Bracknell, Crowthorne & Sandhurst Foodbanks. You will support our Assessors and Advisers in giving clients in hardship personalised advice and help. The perfect candidate for this role will have experience of supporting customers in a face-to-face environment.

We are looking for a Crisis Support Adviser to offer personalised advice and support to clients who are struggling to afford the basics. Citizens Advice East Berkshire, Bracknell Foodbank, Crowthorne and Sandhurst Foodbanks and the Trussell Trust have come together to deliver free advice service for those in hardship and to help address the underlying causes, maximise people’s income, and work with clients to reduce their reliance on crisis support.

Citizens Advice East Berkshire is looking for a Crisis Support Assessor to work within Bracknell and Crowthorne Foodbanks to help deliver a free advice service for people struggling to afford the basics. As an assessor, you will interview clients to understand their needs and help them to set priorities and explore their options. You will work alongside our advisers to help people or households facing hardship to maximise their income.

Citizens Advice East Berkshire is seeking an Advice Services Supervisor to join our dedicated team. As a vital part of our organisation, you will play a key role in supervising our advice service, ensuring positive outcomes for our community members.

Role Overview:

As an Advice Services Supervisor, you will be responsible for supervising advice sessions, supporting our team of advisers and caseworkers, and ensuring the quality of advice meets national standards. This role involves case checking, maintaining quality assurance, and supporting individuals with significant needs. You will collaborate closely with professional and voluntary sector partners, contributing to the overall success of our service.