We are looking for an adviser to provide detailed advice, advocacy, and practical support to clients across our outreach locations in Slough. You’ll cover a wide range of issues including benefits, debt, housing, and employment.
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As Advice Service Supervisor Plus you’ll oversee the advice service for Slough, providing guidance and assistance to advisers and caseworkers in delivering favourable advice outcomes to individuals within the local community. Additionally, the role involves conducting quality assurance procedures, including case evaluations, to uphold the standard of advice provided. You will also provide line management to project staff.
Citizens Advice East Berkshire is recruiting a Telephone Advice Assessor to help deliver high‑quality, independent advice to people across Bracknell Forest, Slough and the Royal Borough of Windsor and Maidenhead. This permanent, full‑time role offers hybrid working and the opportunity to make a real difference by supporting clients with a wide range of issues during[…]