Jobs

Citizens Advice East Berkshire is seeking a Generalist Adviser to join our dedicated team. As a vital part of our organisation, you will play a key role in providing high quality advice to our clients throughout East Berkshire and beyond.

Role Overview:

This post is to deliver generalist advice work, to achieve positive advice outcomes for people within the local community.

You will be providing generalist advice on subjects such as benefits, debt, housing and employment to clients at CAEB offices or other community venues across East Berkshire. You will often be supporting people with significant mental illness. The role works closely with professional and voluntary sector partners, as well as a committed and experienced team.

Citizens Advice East Berkshire is seeking an Advice Services Supervisor to join our dedicated team. As a vital part of our organisation, you will play a key role in supervising our advice service, ensuring positive outcomes for our community members.

Role Overview:

As an Advice Services Supervisor, you will be responsible for supervising advice sessions, supporting our team of advisers and caseworkers, and ensuring the quality of advice meets national standards. This role involves case checking, maintaining quality assurance, and supporting individuals with significant needs. You will collaborate closely with professional and voluntary sector partners, contributing to the overall success of our service.