Citizens Advice East Berkshire is seeking an Advice Services Supervisor to join our dedicated team. As a vital part of our organisation, you will play a key role in supervising our advice service, ensuring positive outcomes for our community members.
Role Overview:
As an Advice Services Supervisor, you will be responsible for supervising advice sessions, supporting our team of advisers and caseworkers, and ensuring the quality of advice meets national standards. This role involves case checking, maintaining quality assurance, and supporting individuals with significant needs. You will collaborate closely with professional and voluntary sector partners, contributing to the overall success of our service.