Our Team Meet our Board of Trustees Cheryl CoppellBoard of Trustees ChairCheryl CoppellBoard of Trustees ChairBackground in local government and health and care partnerships.Ian ChambersTreasurerIan ChambersTreasurerSusan BranchflowerLead trustee for operationsSusan BranchflowerLead trustee for operationsBackground in business transformation, operations and marketing in service organisationPenny ThorpeLead trustee for Research & CampaignsPenny ThorpeLead trustee for Research & CampaignsBackground in NHS & CoachingShabnam AliTrusteeShabnam AliTrusteeAn experienced local government officer by background with a passion for communities and economic equity.Chris HaswellCampaigning and social mediaChris HaswellCampaigning and social mediaBackground in unions.Hazel StandbridgeOrganisational Development & training specialistHazel StandbridgeOrganisational Development & training specialistBackground in organisational change and Learning and Development.Graham WalmsleyResearch & analytics specialistGraham WalmsleyResearch & analytics specialistBackground in statistics and data.Tom QuinceyTrusteeTom QuinceyTrusteeBackground in Corporate Law. Meet our Management Team Pippa BanhamCEOPippa BanhamCEOPippa initially joined Citizens Advice as a volunteer and ended up staying with the organisation for 18 years in local offices across the country. During this time Pippa advised on all types of social welfare law, developing a special interest in equality and diversity law, discrimination issues and championing access to justice. During lockdown, Pippa qualified as a solicitor as a Justice First Fellow and worked as a legal aid lawyer specialising in discrimination and housing before returning to Citizens Advice in East Berkshire.Paul NashDeputy CEOPaul NashDeputy CEOAfter finishing University with a degree in IT and a degree in Business, Paul joined Age UK ensuring older people received the support that was available to them in the local community. Initially a Benefits Specialist, Paul moved into a role as Information and Advice Manager, and then General Manager. Paul’s aim during this time was to tackle loneliness and isolation, promote health, wellbeing and independence, support families and carers, help people access services and financial benefit entitlements, and promote equality, diversity and inclusion. Paul worked at Age UK for 16 years in total before moving to a Refugee & migrant support organisation which set out to empower refugees and migrants who reside in the UK to lead self-sufficient and ambitious lives. Paul Joined Citizens Advice East Berkshire during March 2022.Tracy CorbettOperational Development and Learning LeadTracy CorbettOperational Development and Learning LeadTracy has worked in the Citizens Advice service for over twenty years and has experience in debt casework and court representation. Tracy has previously been an Advice Session Supervisor, and for the last fifteen years she’s been the Operational Services Manager at Bracknell. In Tracy’s current role, she’s responsible for quality control and all aspects of training.David AdamAdvice Services ManagerDavid AdamAdvice Services ManagerNeil ParkerBusiness Development ManagerNeil ParkerBusiness Development ManagerNeil first worked for Bournemouth Citizens Advice in 1992 as work experience during a law degree. He became a welfare rights specialist in 1999 for 14 years and has worked on and off for Citizens Advice for about 18 years. Neil has worked in mental health since 2017 working for a Rethink MH recovery centre before becoming a deputy manager at a complex needs service in Islington for SHP during lockdown. He moved out of London in 2022 and re-joined Citizens Advice last October. Our Volunteers & Staff A very big thank you to all our wonderful volunteers and staff. Without you there would be no service.