Board of Trustees ChairBackground in local government and health and care partnerships.
Ian Chambers
Treasurer
Ian Chambers
Treasurer
Susan Branchflower
Lead trustee for operations
Susan Branchflower
Lead trustee for operationsBackground in business transformation, operations and marketing in service organisation
Penny Thorpe
Lead trustee for Research & Campaigns
Penny Thorpe
Lead trustee for Research & CampaignsBackground in NHS & Coaching
Hazel Standbridge
Organisational Development & training specialist
Hazel Standbridge
Organisational Development & training specialistBackground in organisational change and Learning and Development.
Graham Walmsley
Research & analytics specialist
Graham Walmsley
Research & analytics specialistBackground in statistics and data.
Shabnam Ali
Trustee
Shabnam Ali
TrusteeAn experienced local government officer by background with a passion for communities and economic equity.
Meet our Management Team
Pippa Banham
CEO
Pippa Banham
CEOPippa initially joined Citizens Advice as a volunteer and ended up staying with the organisation for 18 years in local offices across the country. During this time Pippa advised on all types of social welfare law, developing a special interest in equality and diversity law, discrimination issues and championing access to justice. During lockdown, Pippa qualified as a solicitor as a Justice First Fellow and worked as a legal aid lawyer specialising in discrimination and housing before returning to Citizens Advice in East Berkshire.
Paul Nash
Deputy CEO
Paul Nash
Deputy CEOAfter finishing University with a degree in IT and a degree in Business, Paul joined Age UK ensuring older people received the support that was available to them in the local community. Initially a Benefits Specialist, Paul moved into a role as Information and Advice Manager, and then General Manager. Paul’s aim during this time was to tackle loneliness and isolation, promote health, wellbeing and independence, support families and carers, help people access services and financial benefit entitlements, and promote equality, diversity and inclusion. Paul worked at Age UK for 16 years in total before moving to a Refugee & migrant support organisation which set out to empower refugees and migrants who reside in the UK to lead self-sufficient and ambitious lives. Paul Joined Citizens Advice East Berkshire during March 2022.
David Adam
Advice Services Manager
David Adam
Advice Services Manager
Neil Parker
Business Development Manager
Neil Parker
Business Development ManagerNeil first worked for Bournemouth Citizens Advice in 1992 as work experience during a law degree. He became a welfare rights specialist in 1999 for 14 years and has worked on and off for Citizens Advice for about 18 years. Neil has worked in mental health since 2017 working for a Rethink MH recovery centre before becoming a deputy manager at a complex needs service in Islington for SHP during lockdown. He moved out of London in 2022 and re-joined Citizens Advice last October.
Our Volunteers & Staff
A very big thank you to all our wonderful volunteers and staff. Without you there would be no service.