Our Team

Meet our Board of Trustees

Cheryl Coppell

Board of Trustees Chair

Cheryl Coppell

Board of Trustees Chair

Background in local government and health and care partnerships.

Ian Chambers

Treasurer

Ian Chambers

Treasurer

Susan Branchflower

Lead trustee for operations

Susan Branchflower

Lead trustee for operations

Background in business transformation, operations and marketing in service organisation

Penny Thorpe

Lead trustee for Research & Campaigns

Penny Thorpe

Lead trustee for Research & Campaigns

Background in NHS & Coaching

Shabnam Ali

Trustee

Shabnam Ali

Trustee

An experienced local government officer by background with a passion for communities and economic equity.

Chris Haswell

Campaigning and social media

Chris Haswell

Campaigning and social media

Background in unions.

Hazel Standbridge

Organisational Development & training specialist

Hazel Standbridge

Organisational Development & training specialist

Background in organisational change and Learning and Development.

Graham Walmsley

Research & analytics specialist

Graham Walmsley

Research & analytics specialist

Background in statistics and data.

Tom Quincey

Trustee

Tom Quincey

Trustee

Background in Corporate Law.

Meet our Management Team

Pippa Banham

CEO

Pippa Banham

CEO

Pippa initially joined Citizens Advice as a volunteer and ended up staying with the organisation for 18 years in local offices across the country. During this time Pippa advised on all types of social welfare law, developing a special interest in equality and diversity law, discrimination issues and championing access to justice. During lockdown, Pippa qualified as a solicitor as a Justice First Fellow and worked as a legal aid lawyer specialising in discrimination and housing before returning to Citizens Advice in East Berkshire.

Paul Nash

Deputy CEO

Paul Nash

Deputy CEO

After finishing University with a degree in IT and a degree in Business, Paul joined Age UK ensuring older people received the support that was available to them in the local community. Initially a Benefits Specialist, Paul moved into a role as Information and Advice Manager, and then General Manager. Paul’s aim during this time was to tackle loneliness and isolation, promote health, wellbeing and independence, support families and carers, help people access services and financial benefit entitlements, and promote equality, diversity and inclusion. Paul worked at Age UK for 16 years in total before moving to a Refugee & migrant support organisation which set out to empower refugees and migrants who reside in the UK to lead self-sufficient and ambitious lives. Paul Joined Citizens Advice East Berkshire during March 2022.

Tracy Corbett

Operational Development and Learning Lead

Tracy Corbett

Operational Development and Learning Lead

Tracy has worked in the Citizens Advice service for over twenty years and has experience in debt casework and court representation. Tracy has previously been an Advice Session Supervisor, and for the last fifteen years she’s been the Operational Services Manager at Bracknell. In Tracy’s current role, she’s responsible for quality control and all aspects of training.

David Adam

Advice Services Manager

David Adam

Advice Services Manager

Neil Parker

Business Development Manager

Neil Parker

Business Development Manager

Neil first worked for Bournemouth Citizens Advice in 1992 as work experience during a law degree. He became a welfare rights specialist in 1999 for 14 years and has worked on and off for Citizens Advice for about 18 years. Neil has worked in mental health since 2017 working for a Rethink MH recovery centre before becoming a deputy manager at a complex needs service in Islington for SHP during lockdown. He moved out of London in 2022 and re-joined Citizens Advice last October.

Our Team

Meet our Board of Trustees

Cheryl Coppell

Cheryl Coppell

Ian Chambers

Ian Chambers

Susan Branchflower

Susan Branchflower

Penny Thorpe

Penny Thorpe

Shabnam Ali

Shabnam Ali

Chris Haswell

Chris Haswell

Hazel Standbridge

Hazel Standbridge

Graham Walmsley

Graham Walmsley

Tom Quincey

Tom Quincey

Meet our Management Team

Pippa Banham

Pippa Banham

Paul Nash

Paul Nash

Tracy Corbett

Tracy Corbett

David Adam

David Adam

Neil Parker

Neil Parker

Our Volunteers & Staff

A very big thank you to all our wonderful volunteers and staff. Without you there would be no service.

Information

Bracknell Office

Maidenhead Office

Slough Office

Adviceline Hours

Stay Connected