Upton Hospital Citizens Advice

NHS staff working at Upton Hospital can access free, confidential advice to help you overcome life’s challenges. Please complete this form, and a member of the Citizens Advice East Berkshire team will contact you to either arrange an appointment at a time that suits you or direct you to resources that may help you resolve your issue.

Enquiry Form

Upton Hospital CA

Your details

We need to record information about you to help with your enquiry. We handle and store your personal information in accordance with the Data Protection Act 2018. For more details see our privacy policy.

When we record and use your personal information we:

  • only access it when we have a good reason
  • only share what is necessary and relevant and only with your permission.

There are exceptions to when we might share your information, for example a legal requirement or a safeguarding risk. We never sell data to commercial organisations.

We’ll use your information to:

  • give you advice
  • help us gather data to improve our service
  • support our research in a way that you can’t be identified
Gender
Can we send you a letter?
Note: you must allow at least one form of communication
Can we leave a voicemail on your mobile?
Note: you must allow at least one form of communication
Can we leave an SMS text message on your mobile?
Note: you must allow at least one form of communication
Can we leave a voicemail on your home phone?
Note: you must allow at least one form of communication
Can we send you an email?
Note: you must allow at least one form of communication

Your Area of Concern

Which of these areas does your issue concern? Please tick as many as you think apply
If the next best step is an appointment, would you prefer a face to face or telephone appointment?

Permissions

Can we contact you for feedback?

We want to make sure our service meets your needs. To help us understand how we’re doing and to improve our service, we may want to contact you at a later date to ask for your feedback. Sometimes we need a trusted research organisation to help us do that.

We’ll decide who we contact for feedback based on the services you used and the advice area. We may also use your Special Category Data so that we hear from different groups.

Please tick the box below if you agree to us getting in touch to get feedback on our service
I give permission to be contacted for feedback via (please tick all that apply)

Thank you for completing our enquiry form.

Please click 'submit' below to send us your details. Once submitted, we aim to be in touch within one week, though this might be longer during busy times. We assess all enquiry forms for key dates, but we can't promise to contact you before any deadline.

While you wait to hear from us, it might be worth looking at a list of what information we might need to see.