Student Volunteering
Use your skills to make a difference while studying
Citizens Advice needs you
We are seeing more people coming to us for help with the cost of living crisis, needing our support with managing energy costs, budgeting and debts. Last year we helped 9,346 people with their problems. As a charity, we can’t do what we do without our amazing team of volunteers.
Whether it’s giving people the advice they need to move forward or campaigning on issues close to your heart, there are many fulfilling, volunteering opportunities with Citizens Advice East Berkshire.
Why volunteer with us?
Develop Your Career
Build confidence, gain valuable experience and discover new learning opportunities in a rewarding and fulfilling role.
Help Your Community
Make a valuable contribution to the work that we do and positively impact people's lives during the cost of living crisis.
Learn New Skills
We give full training to all our volunteers and welcome all levels of experience. You'll meet new people and get to know your community.
How can you help?
You can volunteer with us in lots of ways, not just in giving advice. We have opportunities in the following areas:
- Assessors
- Marketing
- IT
- Admin and customer support
- Research and campaign work
- Fundraising
We are inclusive, welcoming and flexible so that you can volunteer in a way that suits you. Whatever your skill set, contact us to see how you can make a real difference to people’s lives.
Volunteering in action
“I started volunteering at Citizens Advice East Berkshire whilst studying for my degree. As a law graduate, I found the training interesting, but applying this to real life situations and helping people at the same time was invaluable.
My volunteering experience became a point of conversation during job interviews and helped me to get my position as a legal assistant. In addition to this, it made my mum really proud! I’d highly recommend volunteering at Citizens Advice.”
Dimitri Naumenko-Pronin, Law Student, Royal Holloway University
Come and join us
Whether you are looking to do something meaningful during your gap year or earn credits for your degree course, volunteering at Citizens Advice East Berkshire can offer you a rewarding, career-progressing experience.
We value all experiences and backgrounds, and need a mix of skills to deliver our services. If you want to make a real difference and can commit to 8 hours of work a week then we’d love to hear from you.
Volunteer Induction Process
Volunteer Taster Session
Join an online taster session where you’ll meet our Volunteer Coordinator, explore the different roles available, learn about our training process and get a real sense of what it’s like to volunteer with Citizens Advice East Berkshire. Please email recruitment@caeb.org.uk to reserve a space on one of our upcoming sessions:
– Tuesday 7th October at 1pm – Thursday 16th October at 2pm
Submit Your Application
If you’re interested in moving forward, please complete the following forms:
- Volunteer Application Form and Volunteer Agreement – return these to recruitment@caeb.org.uk
- Diversity Monitoring Form – return this to hr@caeb.org.uk
Interview Stage
Selected candidates will be invited to attend an interview to further discuss their interest and suitability for volunteering. Please note that Citizens Advice is not a sponsoring organisation. Therefore any successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
Onboarding
We welcome new volunteers in cohorts at scheduled quarterly intervals throughout the year, ensuring a supportive and structured start to your volunteering journey.